1.
Specific requests, not one button
Pain, water, bathroom, medication, linens, a question for the doctor. Staff see which one before they get up.
Call bells that tell nurses
what's needed.
Patients tap a specific request on their phone: pain, water, bathroom, medication. It appears on the nurse-station dashboard with the room number and an audible alert.
Nurse station · West 4
Requests
Live Room Request Status Wait
412 · A Water Waiting 0m
409 · B Pain Seen 2m
414 · A Repositioning Waiting 3m
410 · B Medication Seen 5m
4 active · 0 overdue Auto-refresh 15s
Not for emergencies · Call 911
What do you need?
Pain
Water
Bathroom
Medication
Linens
Doctor
Your requests
Water Sent
Pain Done
Example dashboard.
In place today
Every data change logged
TLS 1.2+ in transit
AES-256 at rest
Why BetterBell
Staff know the request before they reach the room.
A physical call bell tells staff that room 412 wants something, not what. Someone walks over, asks, and often walks back out for supplies. With BetterBell the patient picks the request first, so it is already on the dashboard when a nurse heads down the hall.
2.
Supplies on the first trip
A water request means the nurse walks in with water. No trip to ask, then a second trip to fetch.
3.
Every request is logged
Type, room, and the time it was sent, seen, and closed. You can see which requests are most common and how long they wait.
How it works
From the bedside
to the nurse station.
-
01
The patient taps a specific request.
Pain, nausea, medication, bathroom, water, repositioning, linens, or speak to a doctor. The list was built with the physician overseeing our pilot and refined by shadowing nursing-home staff. No typing required.
Not for emergencies · Call 911
What do you need?
PainWaterBathroomMedicationLinensDoctorYour requests
Water SentPain Done -
02
It appears on the nurse-station dashboard.
Each row shows room, bed, request, status, and time waited, newest first. New requests play a sound. Filter by floor. No patient names, no chart data.
West 4 · 8 bedsRequests
LiveRoom Request Status Wait412 · A Water Waiting 0m409 · B Pain Seen 2m414 · A Repositioning Waiting 3m410 · B Medication Seen 5m4 active · 0 overdue Auto-refresh 15s -
03
Every request is logged for six years.
Each request records when it was sent, seen, and closed. Reports show response times and request counts by floor and request type. BetterBell reports aggregate trends, never individual staff performance.
Trends · last 30 days
West 4 · de-identifiedAvg response
1m 12s
Requests
248
By request type
806040200WaterPainBathroomMedicationLinensDoctor
Scope
Runs alongside your nurse-call system. Doesn't replace it.
BetterBell carries
- Routine patient requests: pain, nausea, medication, bathroom, water, repositioning, linens, speak to a doctor
- Request history and response-time reporting
Your nurse-call system keeps
- Alarms and code calls
- Safety alerts, such as bed-exit alarms
- The physical call button, as the fallback for patients who don't have a phone, don't want to use one, or can't operate it
In facility deployment, BetterBell is designed to run alongside existing nurse-call systems (Rauland, Hill-Rom, Ascom, and others) without modification to that infrastructure.
Development & Compliance
What's in place. What's still pending.
Development
BetterBell is in active development. We are targeting an MVP by end of November 2026 and are pursuing a clinical quality-improvement pilot, with the goal of expanding to facility deployment after that.
Compliance
BetterBell is built toward HIPAA compliance. We are not yet fully compliant, and we will not handle real patient data until the gates below close.
In place today
- Audit log
- Every data change, before and after
- Transport
- TLS 1.2+
- At rest
- AES-256
- Platform
- Aptible (HIPAA-focused PaaS)
Pending, before any real patient data
- Business Associate Agreement with Aptible
- Aptible Production-plan upgrade
- Write-once, off-site copy of the audit log
- Uptime monitoring and an incident-response plan
- Legal review of the privacy policy and terms
Contact
Request a demo.
Or ask a question.
For administrators, nurse managers, clinical leads, and researchers. Leave your email and check what you're interested in. We reply from the address below within two business days.
ayan@betterbell.care